HUB MARKETPLACE
 

Privacy Policy

Last Updated: May 8, 2026
 

1. Introduction
 

Hub Marketplace ("Hub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform.
 

By using Hub, you consent to the practices described in this Privacy Policy.
 

2. Information We Collect
 

2.1 Information You Provide
 

When you create an account or use Hub, you may provide:
 

• Account Information: Name, email address, password, profile photo

• Profile Details: Bio, location (city), member since date

• Listing Information: Product titles, descriptions, photos, prices

• Messages: Communications between buyers and sellers

• Report Data: When you report a listing, we collect the reason for the report and any additional details you provide
 

2.2 Automatically Collected Information
 

When you use Hub, we automatically collect:
 

• Device Information: Device type, OS, browser, IP address

• Usage Data: Pages viewed, features used, time spent

• Location Data: Approximate location based on IP address

• Push Notification Tokens: Device push tokens for delivering notifications, if you enable push notifications

• Cookies: Session tokens, preferences, analytics data

3. How We Use Your Information
 

We use your information to:
 

• Provide Services: Operate the platform, display listings, facilitate messaging

• Account Management: Create and manage your account, authenticate logins

• Communication: Send welcome emails, password resets, push notifications

• Safety & Moderation: Detect and prevent fraud, spam, abuse; investigate reported listings; enforce our Terms of Service. This includes automated content screening of listing titles and descriptions using keyword filters, pattern detection, and manual review of flagged or reported content.

• Analytics: Understand usage patterns and optimize features
 

4. How We Share Your Information
 

We do not sell your personal information.
 

4.1 With Other Users
 

• Your public profile is visible to all users

• Your active listings are visible to all users

• Messages you send are visible to recipients
 

4.2 With Service Providers
 

We use trusted third-party services:
 

• Cloud hosting to store data

• Email services (Resend) for transactional emails

• Image storage for listing photos
 

4.3 For Legal Reasons
 

We may disclose your information to:
 

• Comply with legal requests (subpoenas, court orders)

• Enforce our Terms of Service

• Protect rights, property, or safety

• Prevent fraud or illegal activity
 

5. Your Privacy Rights
 

5.1 Access & Update
 

You can view and update your profile, listings, and account settings at any time through the Hub app.
 

5.2 Delete Your Account
 

You can delete your account at any time through Settings > Danger Zone. Your profile, listings, and messages will be permanently removed.
 

5.3 Opt-Out of Communications
 

• Push Notifications: Disable in Settings

• Email: Unsubscribe via email links
 

6. Data Retention
 

We retain your information for as long as:

• Your account is active

• Necessary to provide our services

• Required by law

• Needed to resolve disputes or enforce our Terms
 

7. Security
 

We use industry-standard security measures:
 

• Encrypted connections (HTTPS/TLS)

• Secure password storage (Argon2 hashing)

• Access controls and authentication
 

However, no system is 100% secure. You are responsible for keeping your password confidential.
 

8. Children's Privacy
 

Hub is not intended for users under 18. We do not knowingly collect information from children.
 

9. Contact Us
 

If you have questions about this Privacy Policy, please contact us at:

info@thehubmarketplace.com
 

By using Hub Marketplace, you acknowledge that you have read, understood, and agree to this Privacy Policy.